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Case Studies Real Results. Measurable Impact

Every business is different, but the goals are the same - improve performance, reduce waste, and build sustainable results.
Below is a snapshot of the impact delivered at Biscuit International UK through operational leadership, performance management systems, and continuous improvement.
  • Hands-on operational leadership
  • Data-driven decision making
  • Systems that deliver sustainable results
  • Measurable impact where it matters

Interim Operations Consultant

Transforming Performance. Building Capability. Delivering Results.
Engaged as an Interim Operations Consultant to improve factory performance, deploy real-time performance management systems, and drive cultural change through accountability, standardization and data.
Tenure

Sept 2025 - Present

Site

Gateshead, United Kingdom

Role

Interim Operations Consultant

Key Results Achieved
  • OEE Improvement
Transformed Line B OEE from 52% to 70% through focused actions on downtime, micro-stops and speed losses.
  • Downtime Losses
Reduced downtime losses by 20% through root cause analysis, daily management and targeted interventions.
  • Daily Micro-stops
Reduced daily micro-stops by-0.9 hours through focused problem solving and operator engagement.
  • Performance Visibility
Implemented FACTBIRD real-time dashboards providing live OEE, downtime, losses and plan attainment visibility.
  • Culture & Accountability
Introduced structured meeting cadence, clear actions and accountability. driving ownership and performance improvement across the site.

What we did

Performance Management System

Deployed structured PMS across all lines including SIC, DOR SHO and WOR.

Root Cause Focused

Implemented RCA process for major losses, driving sustainable fixes.

Real-Time Data

Partnered with FACTBIRD to deliver real-time performance visibility and insights.

Operator Engagement

Introduced Line B Task Force driving focus on key loss areas every day.

Standardisation & Compliance

Improved CTP, cleaning compliance and standard work across critical activities.

Project Delivery

Led key capex project (Project Scotty) to upgrade capability and future performance.

Bill has made a significant impact on our operations. PERFORMANCE His leadership, knowledge and focus on performance DRIVES have driven real improvements across the site. SUCCESS A true professional who delivers results.

Operations and Transformation Director Biscuit International UK

KEY PROJECTS & INITIATIVES

Factbird Deployment

  • Deployed real-time OEE dashboards across Line B (and other lines)
  • Live visibility of downtime, stops, losses and plan attainment
  • Enabling faster decision making and accountability

Line B Task Force

  • Daily start & end of day sessions
  • Focused on CTP, downtime and cleaning compliance
  • Driving continuous improvement through team ownership

PERFORMANCE IMPROVEMENT

  • Top loss analysis and action plans
  • Micro-stop reduction
  • Waste reduction initiatives
  • OEE and plan attainment improvement

PROJECT SCOTTY (CAPEX)

  • Led delivery of major capex project across Lines A & C
  • New equipment, improved flow and future capability
  • On track for successful completion

Ready to achieve real results?

Whether you need to improve performance, implement real-time reporting, or lead operational change, we can help.

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